How can we help you?

Find answers to frequently asked questions

General questions

What is Moss?
Where can I use Moss?
Can I link Moss to my existing account?
Can I become a Moss customer?
Is Moss a real credit card?
Can Moss Cards also be used at ATMs?

Moss Corporate Card Programme

How does Moss work?
Do I need to load money into my Moss account before I can get started?
How does Moss work together with my accounting department?
What are the requirements to receive cashback?*
What are Moss virtual cards?
What is the difference between Moss Credit and Moss Debit?
Can receipts and accounting-related information be added to transactions?

Moss Security & Limits

How does Moss protect against fraud?
Does Moss support 3DS?
How does Moss handle my data?
Where are the advantages of virtual payment cards?
Do I need to open a new bank account to use Moss?

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